Fabrics are usually dispatched within 2–3 working days, while made-to-order clothing can take 2–15 working days depending on the piece. International orders typically arrive within 2–15 working days after dispatch. Working days are Monday to Friday and exclude weekends and public holidays.

We offer free shipping across India on all orders above ₹2,500 — orders below that are charged a flat ₹150. We also ship internationally via DHL, Aramex, FedEx and UPS; international shipping rates vary by destination and order value and are shown at checkout, with full details in our Shipping Policy.

We're sorry if that happens. Please refuse the parcel at delivery if the packaging looks tampered with. If you discover damage or a mismatched item after opening it, write to us at support@blockprintsindia.com within 48 hours of delivery with photos (and a short video, if possible) — we'll arrange a replacement or a full refund to your original payment method.

You can request a return or exchange within 7 days of delivery, and each order is eligible only once. Fabrics and sale items are not eligible for return, exchange or refund, since they're cut and prepared specifically for your order. Approved refunds (other than for damaged or wrong items) are issued as BlockPrints E-Credit, a flat ₹150 processing fee applies, and original shipping charges are not refunded. Refunds can take up to 20 working days once your item reaches our warehouse.

Yes, as long as it hasn't shipped yet — just write to us with your order number and we'll help right away. If your order has already been dispatched, a flat ₹150 cancellation charge applies, and sale or discounted items can't be cancelled or refunded once placed.

Every length is hand block printed by artisan families in Rajasthan, so small variations in colour, print placement and texture are part of the craft, not a flaw — no two lengths are ever completely identical. For the best care, we recommend a gentle hand wash in cold water with mild detergent, kept away from direct sunlight, to preserve the natural dyes and print.

We accept all major credit and debit cards, UPI and net banking, along with the other secure options shown at checkout. All payments are processed over an encrypted, secure connection.

Absolutely. Tap the “Bulk Orders? Inquire Now” button on any product page, or message us directly on WhatsApp at +91 78277 77108 with the fabric, quantity and design you're interested in, and our team will get back to you with pricing.

Yes! First-time customers can use the code FIRST150 at checkout to get ₹150 off on orders of ₹1,000 or more. It's valid once per customer, so apply it while you're signed in with the email you'd like the order under.

We're always happy to help — email us at support@blockprintsindia.com or message us on WhatsApp, and our team will get back to you personally.